Frequently Asked Questions

We know choosing the right early learning center is an important decision. Here are answers to some of the most common questions families ask about Kinderbook’s programs, policies, and philosophy.

FAQ

  • 1. Does Kinderbook provide meals and snacks?

    Kinderbook does not provide full meals, but we do offer morning and afternoon snacks along with water. Families are encouraged to pack a healthy lunch each day. You’ll find ideas in our Lunch Bag Suggestions guide on the Parent Resources page.

  • 2. What types of payment does Kinderbook accept?

    We accept all major credit cards, state vouchers, cash, checks, and money orders. Tuition payments can also be arranged on a recurring schedule for your convenience.

  • 3. Does Kinderbook close during the year for vacation?

    No, Kinderbook remains open year-round and only closes for recognized holidays. A full holiday calendar is shared with families at the beginning of each school year.

  • 4. Does Kinderbook have a high teacher turnover rate?

    No. We’re proud that most of our teachers have been with Kinderbook for five years or longer. Consistency helps children feel secure and connected as they grow.

  • 5. Will Kinderbook teachers help with potty training?

    Yes. Our experienced teachers partner with families to support each child’s potty-training journey. Every child develops at their own pace, and we encourage communication to ensure a consistent approach at home and school.

  • 6. What are Kinderbook’s hours of operation?

    Kinderbook is open Monday through Friday, from 6:30 a.m. to 5:30 p.m. We offer flexible scheduling options to meet the needs of working families.

  • 7. What age groups does Kinderbook serve?

    We welcome children from infants (8 weeks) through Pre-K (5 years old), with programs tailored to each developmental stage.

  • 8. How is communication handled between parents and teachers?

    Teachers provide daily or weekly updates depending on your child’s age group. Infant and toddler parents receive daily sheets, while preschool and Pre-K families receive monthly newsletters and classroom calendars.

  • 9. What curriculum does Kinderbook use?

    Kinderbook follows a play-based, developmentally balanced curriculum aligned with the Massachusetts Department of Early Education and Care standards. Activities promote social, emotional, physical, and cognitive growth through hands-on learning.

  • 10. How do you handle allergies or special dietary needs?

    We take allergies very seriously. Please inform our staff of any allergies during enrollment and provide documentation from your child’s healthcare provider. We maintain a nut-aware environment and post allergy alerts in classrooms as needed.

  • 11. What safety measures are in place at Kinderbook?

    Our center follows strict safety and security protocols, including controlled entry access, background-checked staff, and regular safety drills. Teachers are trained in first aid and CPR.

  • 12. How do you handle medication or emergency care?

    Families must complete the Medication & Emergency Consent Form before any medication is administered. Only trained staff can provide medication under approved conditions. Emergency plans are reviewed with each family during enrollment.

  • 13. What should my child bring each day?

    Each age group has specific needs. Generally, children should bring a labeled lunch, extra clothes, and nap items (like a blanket or sheet). Visit our What to Bring checklist for detailed guidance.

  • 14. How do you handle naps or rest time?

    Infants nap as needed based on their individual schedules. Toddlers, preschool, and Pre-K children have a daily rest period with soft music and low lighting. Families may send a small blanket or comfort item from home.

  • 15. Are outdoor activities part of the daily routine?

    Yes! Weather permitting, children enjoy outdoor playtime every day. We believe outdoor exploration helps build motor skills, imagination, and confidence.